Your Window Is Prime Advertising Space and You're Filling It With 'Established 1998'
Photo by Photo by Georg Eiermann on Unsplash on Unsplash
Walk down any British high street and you'll pass dozens of shops all shouting the same thing: nothing.
There it is, in the window or above the door. Established 1998. Quality service. Friendly staff. Family run. Sometimes all four, stacked like a monument to missed opportunities.
Here's the uncomfortable truth: that window space is the most valuable advertising you own. You paid for it — in rent, in rates, in the deposit on the lease. And you're using it to tell passers-by things they either don't care about or can already see.
Nobody Has Ever Walked Into a Shop Because It Was Established
I'll be blunt. 'Established 1998' tells a customer one thing: the business survived longer than most. Lovely. But survival isn't a reason to buy a bacon roll, get a haircut, or trust someone with your boiler.
Worse, it's often a comfort blanket for the owner, not a message for the customer. It says we're proud of our history when it should say here's why you should come in today.
The same goes for 'Quality Service'. Every business believes it offers quality service. The chip shop, the solicitor, the man who fixes your phone in twenty minutes — all of them. A claim everyone makes is a claim no one hears.
The Van on the A38 Is Making the Same Mistake
This isn't just a shop-front problem. Look at the vans crawling up and down the M6 and you'll spot it: company name, phone number, and then... 'Your Local Plumbing Specialists'.
That's not a message. That's a label. Every plumber in the West Midlands is a local plumbing specialist. The van has maybe three seconds of a driver's attention at the traffic lights in Selly Oak. Three seconds to say something that makes someone remember you when their kitchen floods in February.
And social media bios? Same disease. 'Passionate about coffee ☕ | Est. 2015 | DMs open.' Passion is not a proposition. Nobody drinks your passion.
Every Word Should Earn Its Place
Think of it like this: if you paid per word — and on a van or a window, you effectively did — would you still write it?
'Established 1998' costs you the same space as 'Open till 8pm every day'. One of those might actually change someone's behaviour on a rainy Tuesday.
The good words do one of three things:
- Answer a real question. Do you deliver? Are you open now? How much?
- Make a specific promise. Not 'great food' but 'full English, £5.50, served till 2'.
- Give a reason to act today. 'Key cut while you wait' beats 'key cutting services' every time.
Notice none of these require an agency, a brand refresh, or a penny beyond the paint.
The Seven-Word Challenge
Here's your homework, and it's free. Whatever you've written on your window, your van, or your Instagram bio — rewrite it in seven words or fewer, and make it say something a customer actually cares about.
Some examples of the difference:
- ❌ 'Quality fresh produce sourced locally daily' → ✅ 'Veg picked this morning, on the shelf by 9'
- ❌ 'Trusted plumbing and heating specialists' → ✅ 'We answer. We come today. Fixed price.'
- ❌ 'Friendly professional hair salon' → ✅ 'Walk-ins welcome. Done in 30 minutes.'
The rule is simple: if a passer-by reads it and thinks oh, that's useful, you've won. If they think nothing at all — which is what happens with 'Established 1998' — you've spent your best space on wallpaper.
Honesty Is the Cheapest Copywriting There Is
The businesses that nail this usually aren't clever. They're just honest and specific. The greasy spoon that says 'Full breakfast, £6.50, no queue'. The cobbler who says 'While you wait'. The chippy that says 'Cod landed in Grimsby yesterday'.
No jargon. No buzzwords. No 'passionate about excellence'. Just a clear reason to walk through the door.
You don't need a copywriter for this. You need ten minutes, a bit of nerve, and the willingness to admit that nobody — not one single person — has ever chosen your shop because of the year you opened.
Go and look at your window. What's it actually saying? And more importantly: would you stop for it?
If the answer's no, you know what to do. A tin of paint and seven honest words. Cheapest marketing upgrade in Britain.